Privacy Policy

Last updated: 6/29/2026

This Privacy Policy explains how Pizzeria Mungo collects, uses, and shares information when you visit our website, contact us, join our mailing list, place an order, use our loyalty or gift card features, or use the Pizzeria Mungo mobile app.

1. Information We Collect

We may collect the following types of information:

Contact information. If you join our mailing list, contact us through a form, create an account, place an order, or use our mobile app, we may collect information such as your name, email address, phone number, and address.

Order information. When you place an order through our online ordering system or mobile app, information may be collected about your order, including items ordered, date and time of order, order amount, delivery or pickup details, tips, order history, favorite items, and preferences you submit with your order.

Payment information. Payment information may be collected when you place an order, purchase a gift card, or otherwise make a transaction. Payment information may include card details or other payment methods such as Apple Pay or Google Pay. Payment processing is handled by our service providers.

Loyalty and gift card information. If you participate in our rewards program or use gift cards, information may be collected about your points, rewards, redemptions, gift card purchases, gift card balances, and related activity.

Location information. If you use the Pizzeria Mungo mobile app and choose to enable location features, the app may collect your precise location to support location-based features. You can disable location access at any time through your device settings.

Device and usage information. Like most websites and apps, we and our service providers may automatically collect information such as IP address, browser type, device type, device identifiers, pages or screens viewed, interactions with pages or app features, access times, crash reports, and general usage data.

Push notification information. If you enable push notifications in the mobile app, information may be collected about whether notifications were delivered, opened, or interacted with.

2. How We Use Information

We may use information to:

  • Provide our website, online ordering, mobile app, loyalty program, gift cards, and related services.
  • Process orders, payments, rewards, gift cards, pickup, and delivery.
  • Respond to customer questions, requests, and support needs.
  • Send marketing emails, app notifications, promotions, menu updates, specials, or event information, where allowed.
  • Personalize your experience, including remembering preferences, showing relevant menu items, or recommending items that may interest you.
  • Analyze website, ordering, app, loyalty, and customer activity so we can improve our menu, service, customer experience, operations, and marketing.
  • Measure the effectiveness of marketing communications, including emails, promotions, and push notifications.
  • Protect against fraud, unauthorized activity, security issues, legal claims, or other misuse.
  • Comply with legal obligations.

3. Online Ordering and Mobile App

Pizzeria Mungo uses technology and services provided by Toast, Inc. and other service providers to support online ordering, mobile app functionality, payments, loyalty, gift cards, customer accounts, reporting, and related services.

Pizzeria Mungo is responsible for the personal information collected when you use our mobile app. When you place an order online or through the Pizzeria Mungo mobile app, information you provide may be collected, hosted, processed, and stored by Toast and other service providers on our behalf. This may include contact information, order history, payment information, loyalty information, gift card information, device information, usage information, and related transaction details.

To learn more about Toast’s privacy practices, please review Toast’s Privacy Statement.

4. Email Marketing and Communications

If you sign up for our mailing list or otherwise agree to receive marketing communications, we may send you occasional emails about menu updates, specials, events, promotions, or other news from Pizzeria Mungo.

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any marketing email.

If you enable push notifications in the mobile app, you may receive app notifications about orders, rewards, promotions, menu items, or other updates. You can control push notifications through your device settings or app settings.

5. Cookies, Analytics, and Tracking

Our website and mobile app may use cookies, analytics tools, pixels, or similar technologies to understand traffic, improve performance, personalize your experience, and measure marketing effectiveness.

You can disable cookies through your browser settings. Some app-related privacy choices may be available in your app settings or device settings.

6. Sharing of Information

We do not sell or rent your personal information.

We may share information with:

Service providers that help us operate our website, mobile app, online ordering, payments, loyalty program, gift cards, marketing, analytics, security, customer support, and related services.

Toast and other technology providers that support ordering, payment processing, loyalty, gift cards, app functionality, reporting, and related features.

Delivery, loyalty, marketing, or advertising partners, if needed to provide services, measure marketing, or advertise to customers and people with similar interests.

Legal authorities or other parties when required by law, to protect our legal rights, to prevent fraud or abuse, or to protect the security and integrity of our systems and services.

7. Data Security

We take reasonable measures to protect personal information. However, no website, app, payment system, or electronic storage system is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Rights

You may:

  • Unsubscribe from marketing emails at any time.
  • Disable push notifications through your device settings or app settings.
  • Disable precise location access through your device settings.
  • Access or update certain account information through the mobile app or ordering account, where available.
  • Request deletion or correction of your information by contacting us.

Depending on where you live, you may have additional privacy rights under applicable state privacy laws, including rights to access, correct, delete, or receive information about how your personal information is used. To make a request, contact us using the information below.

9. Mobile App Account Deletion

If you create an account in the Pizzeria Mungo mobile app, you may be able to delete your account through the app settings. You may also contact us directly for help with account-related privacy requests.

10. Sensitive Information

The mobile app may collect precise location only if you choose to enable it.

If you voluntarily provide dietary preferences, allergy information, accessibility needs, or other dining preferences, that information may reveal sensitive personal information. We use this information only to help serve your needs and preferences, improve your experience, and provide the services you request.

11. Retention

We retain personal information for as long as reasonably necessary to provide our services, operate our business, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date will reflect the latest version.

13. Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, please contact us:

Pizzeria Mungo
1017A N Arthur Ashe Blvd
Richmond, VA 23230
Email: info@pizzeriamungo.com
Phone: (804) 998-0589